EB
Ernest B
1 reviews | Active since Apr 2013
13 Jul 2020, 15:18
Claim
Submitted Claim with Documentation was sent by Healthcare Provider on the 19th of May 2020. This claim has been followed up by Healthcare Provider numerous times and by me (member of Medical Aid) as well. Today is the 13th of July 2020, still no authorization or feedback. Now this is not SERVICE.
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Replies (1)
Universal Healthcare Administrators's replyOfficial
28 Jul 2020, 10:57Dear Ernest
Thank you for bringing this matter to our attention. We were most concerned to receive your message. Please send your details to us via https://www.facebook.com/UniversalSouthAfrica, for us to assist you as soon as possible.
Kind regards
The Universal customer experience team
The Universal customer experience team
Universal Healthcare Administrators's reply28 Jul 2020, 10:57
Official
Dear Ernest
Thank you for bringing this matter to our attention. We were most concerned to receive your message. Please send your details to us via https://www.facebook.com/UniversalSouthAfrica, for us to assist you as soon as possible.
Kind regards
The Universal customer experience team
The Universal customer experience team