SB
Solomon B

1 reviews | Active since Jul 2016

26 May 2023, 15:30

YOU WILL DIE WAITING FOR ASSISTANCE

I have asking Unity Health to contact me for 4 consecutive days , I have sent emails to their account managers, complaints mangers, contact centre, claims department and membership departments however it seems everyone is too busy to assist , it's either I am being told they tried calling me where my phone was always with me. I am being told to go a pharmacy for my chronic medication but no one tells me which pharmacy so I should leave work and visit all the pharmacies in South Africa. the service is very very very bad . I wouldn't advise anyone to take up their health plan regardless of how less they might promise you will pay it's just waste of time and the service is that of a brothel it's take it or **** off 🤦♂️

0
Replies (1)
Unity Health
Unity Health's reply29 May 2023, 10:03
Official
We have been in contact via email and we have tried to reach you telephonically for a number of days. We have also tried to reach you 3 times today and the phone goes straight to voicemail. Please provide us with an alternative phone number or contact us on ***