NZ
Nicole Z
1 reviews | Active since Apr 2023
17 Jan 2025, 15:28
Worst service ever
Do not waste your time or money. I have missed 1 payment in Jan because they did not deduct, i made a Manuel payment and sent every thing to them and days have gone by and now they are telling me my benefits have been suspended. i have mailed and called and they keep telling me i must phone the next day and still now one can tell me what is going on. I have been paying my premium on time every month and this is what they do.
DO NOT WASTE YOUR TIME OR MONEY!!!
Helpful (0)
Replies (1)0
Replies (1)
Unity Health's replyOfficial
23 Jan 2025, 08:43 Dear Nicole Z,
Thank you for taking the time to express your concerns with us.
We have made several attempts to contact you and have also sent communication via email. Please be advised that your payment was received and processed within our standard service level agreement of 24-48 business hours. Your manual payment was completed on January 16th. As previously mentioned, your policy has been reinstated and your benefits are now active.
Thank you for your continued support.
Best Regards,
THE UNITY HEALTH TEAM
Thank you for taking the time to express your concerns with us.
We have made several attempts to contact you and have also sent communication via email. Please be advised that your payment was received and processed within our standard service level agreement of 24-48 business hours. Your manual payment was completed on January 16th. As previously mentioned, your policy has been reinstated and your benefits are now active.
Thank you for your continued support.
Best Regards,
THE UNITY HEALTH TEAM
Unity Health's reply23 Jan 2025, 08:43
Official
Dear Nicole Z,
Thank you for taking the time to express your concerns with us.
We have made several attempts to contact you and have also sent communication via email. Please be advised that your payment was received and processed within our standard service level agreement of 24-48 business hours. Your manual payment was completed on January 16th. As previously mentioned, your policy has been reinstated and your benefits are now active.
Thank you for your continued support.
Best Regards,
THE UNITY HEALTH TEAM
Thank you for taking the time to express your concerns with us.
We have made several attempts to contact you and have also sent communication via email. Please be advised that your payment was received and processed within our standard service level agreement of 24-48 business hours. Your manual payment was completed on January 16th. As previously mentioned, your policy has been reinstated and your benefits are now active.
Thank you for your continued support.
Best Regards,
THE UNITY HEALTH TEAM