AP
Amandla P
1 reviews | Active since Nov 2020
30 Oct 2024, 16:01
Worst Customer Service
I have been waiting for my app login details forever my I send emails I get automated responses and when a consultant respond she only says she escalated the matter!!! WHAT SHOULD I DO TO RECEIVE MY LOGIN DETAILS TO THE UNITY APP WILL I EVER RECEIVE OR I CONTINUE TAKEN FOR GRANTED MY EMAILS NOT BEING RESPONDED TOO!!!
Helpful (0)
Replies (1)0
Replies (1)
Unity Health's replyOfficial
31 Oct 2024, 11:34Hello Amandla P,
We appreciate your cooperation in resolving your enquiry today.
As confirmed, we only received your email on 29 October 2024 to the membership department. Your email was escalated to the relevant department to assist with your logins yesterday and you were copied on the email.
Our turnaround time as stipulated on the automated response is 24-48 working hours.
As discussed, in order for you to receive your App logins, you need to register on the App. Should you experience any issues with your App, you may send an email to ***
Best Regards,THE UNITY HEALTH TEAM
We appreciate your cooperation in resolving your enquiry today.
As confirmed, we only received your email on 29 October 2024 to the membership department. Your email was escalated to the relevant department to assist with your logins yesterday and you were copied on the email.
Our turnaround time as stipulated on the automated response is 24-48 working hours.
As discussed, in order for you to receive your App logins, you need to register on the App. Should you experience any issues with your App, you may send an email to ***
Best Regards,THE UNITY HEALTH TEAM
Unity Health's reply31 Oct 2024, 11:34
Official
Hello Amandla P,
We appreciate your cooperation in resolving your enquiry today.
As confirmed, we only received your email on 29 October 2024 to the membership department. Your email was escalated to the relevant department to assist with your logins yesterday and you were copied on the email.
Our turnaround time as stipulated on the automated response is 24-48 working hours.
As discussed, in order for you to receive your App logins, you need to register on the App. Should you experience any issues with your App, you may send an email to ***
Best Regards,THE UNITY HEALTH TEAM
We appreciate your cooperation in resolving your enquiry today.
As confirmed, we only received your email on 29 October 2024 to the membership department. Your email was escalated to the relevant department to assist with your logins yesterday and you were copied on the email.
Our turnaround time as stipulated on the automated response is 24-48 working hours.
As discussed, in order for you to receive your App logins, you need to register on the App. Should you experience any issues with your App, you may send an email to ***
Best Regards,THE UNITY HEALTH TEAM