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Carole L
1 reviews | Active since Nov 2020
04 Apr 2024, 12:18
Unityhealth inability to cancel subscriptions and refund monies.
These people continue to deduct contributions from me despite my membership being cancelled. I have now emailed them for a 2nd time seeing they did not respond to my 1st email. I have previously also had a run in with them with regard to an ER claim that they refused after I followed their instructions and called them for authorisation before even going to the ER.
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Unity Health's replyOfficial
10 Jun 2024, 14:10Dear Carole L,
We appreciate your cooperation in resolving your complaint.
As discussed, the debit order was related to your additional services which were separated from Unity Health therefore, a separate cancellation was required.
We value your support, and we hope to serve your health insurance needs in the future.
Best Regards,
THE UNITY HEALTH TEAM
We appreciate your cooperation in resolving your complaint.
As discussed, the debit order was related to your additional services which were separated from Unity Health therefore, a separate cancellation was required.
We value your support, and we hope to serve your health insurance needs in the future.
Best Regards,
THE UNITY HEALTH TEAM
Unity Health's reply10 Jun 2024, 14:10
Official
Dear Carole L,
We appreciate your cooperation in resolving your complaint.
As discussed, the debit order was related to your additional services which were separated from Unity Health therefore, a separate cancellation was required.
We value your support, and we hope to serve your health insurance needs in the future.
Best Regards,
THE UNITY HEALTH TEAM
We appreciate your cooperation in resolving your complaint.
As discussed, the debit order was related to your additional services which were separated from Unity Health therefore, a separate cancellation was required.
We value your support, and we hope to serve your health insurance needs in the future.
Best Regards,
THE UNITY HEALTH TEAM