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keithian A
1 reviews | Active since Nov 2013
07 Mar 2024, 22:01
Unity health, the plan that switches off at 5pm
My wife got ill today after 5pm, upon getting to the doctor, to find out Unity can only assist 8am to 5pm. So we not allowed to get sick after 5pm. No need to reply, we need a new provider. I hope you dont wait until you loose 1000s of people before you decide to change things
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Unity Health's replyOfficial
08 Mar 2024, 04:45Dear Mr Adendorff,
Thank you for taking the time to bring this to our attention. We take pride in ensuring prompt customer service resolution for our customers. A formal complaint has been lodged on your behalf and referred to the relevant department for feedback.
Further correspondence can be directed to our complaints department at ***
Regards,
Unity Health
Thank you for taking the time to bring this to our attention. We take pride in ensuring prompt customer service resolution for our customers. A formal complaint has been lodged on your behalf and referred to the relevant department for feedback.
Further correspondence can be directed to our complaints department at ***
Regards,
Unity Health
Unity Health's reply08 Mar 2024, 04:45
Official
Dear Mr Adendorff,
Thank you for taking the time to bring this to our attention. We take pride in ensuring prompt customer service resolution for our customers. A formal complaint has been lodged on your behalf and referred to the relevant department for feedback.
Further correspondence can be directed to our complaints department at ***
Regards,
Unity Health
Thank you for taking the time to bring this to our attention. We take pride in ensuring prompt customer service resolution for our customers. A formal complaint has been lodged on your behalf and referred to the relevant department for feedback.
Further correspondence can be directed to our complaints department at ***
Regards,
Unity Health