KC
Karel C
1 reviews | Active since Aug 2011
03 May 2025, 15:42
UNITY HEALTH SUCKS! DONT USE THEM
been this health insurance religiously. get to hospital after my son got injured in rugby only to find out that they declined auth because of it being a sport injury. had to pay cash. So angry with them right now
Helpful (0)
Replies (3)0
Replies (3)
Unity Health's replyOfficial
05 May 2025, 11:46Dear Mr. Cilliers We have attempted to contact you telephonically, to no avail. Sports Injuries are unfortunately a policy exclusion. This is noted in the policy document. Kindly contact our call centre on ***should you wish to discuss this further. We have reached out to your broker with additional information as well.
Kind regards
Kind regards
Unity Health's reply05 May 2025, 11:46
Official
Dear Mr. Cilliers We have attempted to contact you telephonically, to no avail. Sports Injuries are unfortunately a policy exclusion. This is noted in the policy document. Kindly contact our call centre on ***should you wish to discuss this further. We have reached out to your broker with additional information as well.
Kind regards
Kind regards
KC
Karel C's updateReviewer Update
08 May 2025, 13:59I must apologize; I was irate when the auth was declined at hospital. My broker explained everything, and UNITY was right. I'm in the process of trying to reinstate my policy
KC
Karel C's update08 May 2025, 13:59
Reviewer Update
I must apologize; I was irate when the auth was declined at hospital. My broker explained everything, and UNITY was right. I'm in the process of trying to reinstate my policy
Unity Health's replyOfficial
08 May 2025, 14:45Dear Mr. Cilliers,
Thank you for your message. We have attempted to contact you telephonically, to no avail.
Unity Health has reached out to your broker to assist you with your policy. Should you require any assistance please do not hesitate to contact our call centre on ***.
Kind regards
Thank you for your message. We have attempted to contact you telephonically, to no avail.
Unity Health has reached out to your broker to assist you with your policy. Should you require any assistance please do not hesitate to contact our call centre on ***.
Kind regards
Unity Health's reply08 May 2025, 14:45
Official
Dear Mr. Cilliers,
Thank you for your message. We have attempted to contact you telephonically, to no avail.
Unity Health has reached out to your broker to assist you with your policy. Should you require any assistance please do not hesitate to contact our call centre on ***.
Kind regards
Thank you for your message. We have attempted to contact you telephonically, to no avail.
Unity Health has reached out to your broker to assist you with your policy. Should you require any assistance please do not hesitate to contact our call centre on ***.
Kind regards