EC
Ennis C

1 reviews | Active since May 2016

03 Feb 2025, 12:05

THE WORST EVER SERVICE THAT CHANGES THE OPTION EVER YEAR

The worst medical insurance I'm now waiting for 5 hrs for a doctor to get back to me my symptoms. Flu Can barely move, sore my body Mussel and joint pains. Runny nose and block nose. Talking hurts my throat Coughing makes me want to vomit Head pain now getting worst too. I hardly use it only when need they can even go and check.

0
Replies (3)
Unity Health
Unity Health's reply03 Feb 2025, 15:06
Official
Dear Sir,

Thank you for your valued feedback. 

We trust that your we have managed to rectify your query this morning. Should you require any additional information, please do not hesitate to contact our call centre on ***. 

Kind regards
EC
Ennis C's update03 Feb 2025, 15:35
Reviewer Update
I don't understand if your symptoms don't meet the criteria to see your GP how does the GP online know your medical history just by checking on a few short questions it's very crazy. I will be cancelling my membership.
Unity Health
Unity Health's reply04 Feb 2025, 08:51
Official
Good day,

The symptom assessment allows the online GP to assist you. As noted, your issue has been rectified.

We trust that you find this explanation in order.  Should you require any additional information, please do not hesitate to contact our call centre on ***.