zN
zama N
1 reviews | Active since Apr 2015
25 Mar 2025, 18:45
Pathetic!
Worse service ever with inter-care online consultation, so I spoke to a Dr who provided a script and only to be told by the pharmacist that the medicine prescribed is not on the formulary. Wasted petrol, sick and stranded. Now I had to use my own cash to buy medicine. Unity Health gets worse every year and the benefits keep on decreasing yearly. I'm so glad our team is wanting to change this nonsense called Unity Health. The only thing you are good for is GP visits of which now have become a hassle as we need to call in each time before visiting a doctor.
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Replies (2)
Unity Health's replyOfficial
28 Mar 2025, 08:17Dear Zama N, Thank you for taking the time to discuss this matter with us.
We understand and sympathise with the situation you have experienced. We have emailed you to assist you with a solution to obtaining your medication. Should you require any additional information, please do not hesitate to contact our Contact Centre at ***.
Thank you for your continued support.
Best Regards,
THE UNITY HEALTH TEAM
We understand and sympathise with the situation you have experienced. We have emailed you to assist you with a solution to obtaining your medication. Should you require any additional information, please do not hesitate to contact our Contact Centre at ***.
Thank you for your continued support.
Best Regards,
THE UNITY HEALTH TEAM
Unity Health's reply28 Mar 2025, 08:17
Official
Dear Zama N, Thank you for taking the time to discuss this matter with us.
We understand and sympathise with the situation you have experienced. We have emailed you to assist you with a solution to obtaining your medication. Should you require any additional information, please do not hesitate to contact our Contact Centre at ***.
Thank you for your continued support.
Best Regards,
THE UNITY HEALTH TEAM
We understand and sympathise with the situation you have experienced. We have emailed you to assist you with a solution to obtaining your medication. Should you require any additional information, please do not hesitate to contact our Contact Centre at ***.
Thank you for your continued support.
Best Regards,
THE UNITY HEALTH TEAM
zN
zama N's updateReviewer Update
28 Mar 2025, 14:23Unity Health is a **** show! I've been to another Clicks store and I've waited for over 1 hour and I've called 2 consultants only to be transferred to mediscor. The medicine on the screen is still not covered and I only got 2/4 prescription. Mediscor sent formulary list and didn't even bother to inform the pharmacist and you are telling the pharmacists to check the formulary themselves. Your service is so ****ing pathetic, I'm trying by all means to be as cordial as possible. **** YOU KINDLY!!!! DON'T TAKE THIS ****TY MEDICAL INSURANCE.
zN
zama N's update28 Mar 2025, 14:23
Reviewer Update
Unity Health is a **** show! I've been to another Clicks store and I've waited for over 1 hour and I've called 2 consultants only to be transferred to mediscor. The medicine on the screen is still not covered and I only got 2/4 prescription. Mediscor sent formulary list and didn't even bother to inform the pharmacist and you are telling the pharmacists to check the formulary themselves. Your service is so ****ing pathetic, I'm trying by all means to be as cordial as possible. **** YOU KINDLY!!!! DON'T TAKE THIS ****TY MEDICAL INSURANCE.