LC
Lorenzo C

1 reviews | Active since Sept 2018

23 May 2024, 12:17

Health Finance Corporation & Unity Health is a ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If i could rate Unity Health and Health Finance Corporation a 0 I actually would.

After multiple issues with both Unity Health I've been assisted and very shortly after i thought things were running smoothly I received an email stating that my policy has been cancelled. What **** show are you running????

I don't understand why you feed your customers a bunch of lies, i am so frustrated with the level of service, the team at Health Finance Corporation is so rude and have absolutely no telephone etiquette! At this point i could just move to a different insurance, I have been a loyal customer for years and trust me you guys have been nothing but a pain in the ****!

Why cancel the policy? who gave you permission to cancel the policy? what the hell would you do as you please without contacting me?

I've received no help what so ever!

DO NOT USE THIS SERVICE! I REPEAT.............. DO NOT USE THIS SERVICE!!!!!!! Health Finance Corporation apparently has no internet or telephone lines but they are able to answer their calls so someone is ****ing lying!

0
Replies (1)
Unity Health
Unity Health's reply10 Jun 2024, 14:12
Official
Dear Lorenzo C 

Thank you for taking the time to express your concerns with us.  

We were unable to reach you after numerous attempts. Please reach out to us on ***and provide us with a time suitable to call you back. 

We value your support, and we are committed to improving our services based on your valuable input. 

Best Regards, 
THE UNITY HEALTH TEAM