Claim rejection

Item: Unity Health
Rating: 1
Author: Omphulusa S

I joined in August and went to a GP for flue 1st of October and now am sitting with a bill from my GP because my only claim was rejected. I know a **** when I see one. First thing tomorrow I am cancelling this child's play. I do not recommend this medical insurance as you will get stranded because it seems like they are forever ready to reject all claims but are quick to send you reminders to make payment. Trash 🗑️.

Helpful (0)

Replies (3)

Unity Health's replyOfficial

05 Nov 2025, 07:48

Good day,

Unity Health has concluded the investigation into this matter.

We can confirm that this consultation has been paid. Should you require any additional information pertaining to this claim please do not hesitate to contact ***.

Kind regards

Unity Health's reply05 Nov 2025, 07:48

Official

Omphulusa S's updateReviewer Update

06 Nov 2025, 21:44

Thank you for your swift responds.Although I still have not seen the approved claim on the app I also did call in to confirm and I got confirmation that it's paid.

Omphulusa S's update06 Nov 2025, 21:44

Reviewer Update

Thank you for your swift responds.Although I still have not seen the approved claim on the app I also did call in to confirm and I got confirmation that it's paid.

Unity Health's replyOfficial

07 Nov 2025, 08:58

Good day,

Thank you for confirming that this account has been paid.

We encourage you to please contact our call centre in the future if you have require any further information.

Kind regards
The Unity Health Team

Unity Health's reply07 Nov 2025, 08:58

Official