lT
latticia T

1 reviews | Active since Sept 2012

07 Nov 2024, 07:17

***********

I call, to confirm GP network, then Palesa confirmed, I consulted, and was given a prescription, when at the pharmacy I was told that Dr cant prescribe, because is not on the network, I called to find out what the problem is, I'm then referred to another Dr close by, now the first DR is harassing me for their money cause unity health won't pay 2 Drs, whose fault was it? I should pay? you listened to the calls that confirmed I did everything right. what now? You also need a whole overhaul of your IT department, nothing works online, app, webiste, all useless. hire people who know what they are doing.please

0
Replies (1)
Unity Health
Unity Health's reply07 Nov 2024, 11:45
Official
Dear Ms Tsotetsi,

Thank you for taking the time to express your concerns with us. We appreciate your assistance in resolving your enquiry today. 
 We value your support, and we are committed to improving our services based on your valuable input. 

Best Regards 

UNITY HEALTH TEAM