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julian N
1 reviews | Active since Nov 2017
29 Jan 2024, 11:14
Bad service from unity health
As client of stratum associated with UNITY HEALTH MEDICAL, I received very bad service when I was very sick. I was told at the doctor's surgery that I need to call for authorisation and go to click's but it seems UNITY HEALTH DOES not want to pay the doctor's. This a concern as a patient and client. When U told to go to click's that means you have to spend more money for your meds. This is unacceptable practice 😢
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Unity Health's replyOfficial
29 Jan 2024, 11:35Good day,
Thank you for taking the time to bring this to our attention. Please provide us with your policy number to enable us to lodge a formal complaint on your behalf and refer this complaint to the relevant department.
Further correspondence can be directed to our complaints department at ***
Regards,
Unity Health
Thank you for taking the time to bring this to our attention. Please provide us with your policy number to enable us to lodge a formal complaint on your behalf and refer this complaint to the relevant department.
Further correspondence can be directed to our complaints department at ***
Regards,
Unity Health
Unity Health's reply29 Jan 2024, 11:35
Official
Good day,
Thank you for taking the time to bring this to our attention. Please provide us with your policy number to enable us to lodge a formal complaint on your behalf and refer this complaint to the relevant department.
Further correspondence can be directed to our complaints department at ***
Regards,
Unity Health
Thank you for taking the time to bring this to our attention. Please provide us with your policy number to enable us to lodge a formal complaint on your behalf and refer this complaint to the relevant department.
Further correspondence can be directed to our complaints department at ***
Regards,
Unity Health