Unfair Service and Repossession by United Business Solutions

I am writing to formally lodge a complaint against United Business Solutions for their poor service delivery, mishandling of contractual obligations, and unjust actions related to a printer machine leased to me as part of a business agreement. I initially engaged United Business Solutions for the provision and servicing of a printer machine, which turned out to be problematic from early on. Despite multiple issues with the machine and inadequate support, I attempted to cancel the agreement. Only at that point did the company begin identifying new “discoveries” regarding the device—information they had failed to disclose or resolve earlier. To make matters worse, they repossessed the machine following my cancellation attempt. However, despite no longer having the machine in my possession, I was left liable for the loan that was arranged through their channels. This situation has left me burdened with a financial obligation for a service and product I am no longer benefiting from, and which never functioned as promised. I find this highly ********* and unfair, as I am being held accountable for a machine I do not possess, and for a service relationship that failed to deliver on its promises from the start. It feels as though I was misled into a financing agreement without being fully informed or supported. I request that this issue be urgently reviewed and that I be released from any remaining loan obligations for the repossessed machine. Furthermore, I urge potential customers to exercise caution when dealing with United Business Solutions, as my experience has been financially and professionally damaging.