Kaylee Webster should rather resign.

Kaylee does not know the meaning of customer service at all! On 2 different occasions my company ordered ink from them and paid up front. The first time, we were advised to make an immediate payment in order for the process to speed up... funny part is this never happened. Second occasion we placed an order and sent proof of payment to her, not once did she call us or send an email confirming receipt of the money or the proof. When we called in it was like the receptionist was trained to lie and say Kaylee is not available. Again, we had to wait. No manager available to speak to in order to escalate the matter, no service at all. Finally when we received a response, it was to tell us that our ink was JUST dispatched, funny enough the delivery was made less than an hour after receiving the email. Horrible experience due to Kaylee... absolutely horrible!!!