TR
Trisha R
1 reviews | Active since Sept 2024
26 Sept 2024, 09:41
What title
They did not bring bubble wrap that they were supposed to wrap items. A lot of wooden furniture was badly scratched. Staff were very pleasant and helpful. Management need to supply a trolley and portable lights as furniture was loaded and unloaded in the dark.
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Unishaun Removals & Storage's replyOfficial
26 Sept 2024, 10:05 Thank you for your feedback regarding your recent experience with our team. We sincerely apologize for the issues you encountered, particularly the lack of bubble wrap and the resulting damage to your wooden furniture. We take such matters seriously and will address this with our staff to ensure proper materials are provided in the future.We also appreciate your suggestion regarding the trolley and portable lights. Ensuring our operations are safe and efficient is a priority, and we will look into implementing these improvements for future moves.We’re glad to hear that our staff was pleasant and helpful, and we appreciate your understanding as we work to enhance our services. If there’s anything else we can do to assist you, please let us know.
Unishaun Removals & Storage's reply26 Sept 2024, 10:05
Official
Thank you for your feedback regarding your recent experience with our team. We sincerely apologize for the issues you encountered, particularly the lack of bubble wrap and the resulting damage to your wooden furniture. We take such matters seriously and will address this with our staff to ensure proper materials are provided in the future.We also appreciate your suggestion regarding the trolley and portable lights. Ensuring our operations are safe and efficient is a priority, and we will look into implementing these improvements for future moves.We’re glad to hear that our staff was pleasant and helpful, and we appreciate your understanding as we work to enhance our services. If there’s anything else we can do to assist you, please let us know.