Worst experience ever-unipin voucher

<p>I bought a unipin voucher for R1000 on 15 May 2017 . When tried to redeem the voucher I did not get the electricity token. I called my unipin number, the guy on the other end asked for my cell phone number and afterwards said that he could not see my cellphone number. I should phone whoever installed our meter!!! I Sent the voucher serial number to the number stated on their website and even emailed it to support @myunipin but have not received any response up to now. They claim that they provide 24Hr Customer Service! Which service?? I am taking this further!</p>