Water problem

Hi hello Peter We are with out water for three week now. The town has but we that stay at the top rite by the train station right next to the water tower and around the reservoir (water tower). Hasn't got water not even hot water to bath or to cook. There children here in the neighborhood who has to bath. Ekhuruleni municipality has got everyday for three week now a different story. We live in Elsburg in Germiston. The streets with out water are top part off voortrekker from 79 to 83 hasn't got. Maritz, delport, Van Der berg, van Der hoven, and Norton on water tower side as well as olivier and Elsburg road up till by the circle and Winne haveloh street. Please can you assist or call me on ***.