Voucers Bought - NO ELECTRICITY
My meter number is ***<br> The 2 vouchers I purchased serial numbers are:<br> ***<br> ***<br> Both bought before 21:00 13 Feb 2016<br> Sent request as per instructions, immediately got sms saying my provider is off line, not to resend, etc.<br> <br> Now without electricity!!!<br> <br> City Power blaming Unipin...<br> sms to 43471 - unanswered<br> e-mail to unipin - unanswered<br> <br> So who do I talk to? Who can restore my power???<br> Useless, *********** A-Holes
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Replies (1)UniPIN's replyOfficial
15 Feb 2016, 14:36Hello Rhys.Harris,
hi rhys
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
hi rhys
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
UniPIN's reply15 Feb 2016, 14:36
Official
Hello Rhys.Harris,
hi rhys
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
hi rhys
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
