MD
Mike D

1 reviews | Active since May 2015

20 May 2015, 07:24

Unipin voucher sent no pin received

Hi,<br> <br> This morning I tried to load unipin. It said to wait as there is a problem at my electricity supplier.<br> <br> There is no contact in order to sort this out, and you never respond to sms's or mails so I won't even bother!<br> <br> Sort your systems out. This is not how a customer base should ever be treated. Find your service to be one of the worst in South Africa.<br> <br> Please contact me on a solution as I work from home and this is costing me business!

0
Replies (1)
UniPIN
UniPIN's reply20 May 2015, 10:29
Official
Hello MikeD1234,

We had trouble obtaining your token from Protea Metering but we see after keeping on trying they managed to process it for us.

Herewith your token, and please accept our sincere apologies;

PROTEA METER
RCPT:***9
AmtElec:87.72
Vat:12.28
U:59.20kWh
T(s)
******
Blu Approved - the power of prepaid

regards

UniPIN