WP
Wouter P
1 reviews | Active since Feb 2016
15 Feb 2016, 10:00
Unipin system offline
I bought a unipin R100 on Saturday voucher and have not received an electricity token by sms yet. It is now Monday already and my units have run out. <br> When will the system be online again?
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UniPIN's replyOfficial
15 Feb 2016, 14:24Hello WP91,
Hi Wouter
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
Hi Wouter
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
UniPIN's reply15 Feb 2016, 14:24
Official
Hello WP91,
Hi Wouter
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
Hi Wouter
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.