RH
Ronnie H

1 reviews | Active since Feb 2014

02 Aug 2015, 16:02

UNIPIN OFFLINE

We bought a R700 unipin voucher and now we can't even redeem the voucher because they are offline mean while we don't have electricity, you guys are just useless. The blue Label consultants also acts surprised and then only says \oh we seems to be having problem""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;880654;188;16;2;0;0;0;0;2;15/08/05 9:56;1279;NULL;15/08/04 14:03;15/08/04 12:37;********** CellC Contracts opened with ****** ID;6,81E+12;Shop Manager ;***;I live in Greytown. I was notified by CellC that two Contract phones were opened under my name at CellC Gateway Shop No G284 Durban by a shop representative Pauline Sewsunker. After driving 180km to Durban to enquire with the Shop Mananger, The shop refused to give me documents which were used to open these ********** contracts. My Bank account has been derbited and I have not recieved any help from the shop. Conveniantly the mananger of the shop is nowhere to be seen or to take responsibility. I am on the way to open the police case against the CellC and mananger of the Shop. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;319430;1054;14;2;0;1;0;0;2;15/08/17 8:58;1279;NULL;15/08/15 13:36;15/08/15 11:39;USELESS;***;Supervisor;***;Trying to buy a lawnmower and two deck chairs and a tennis racket!!! Been in the f-ing line now for 30min as they cannot find the right price!!!!! Never ...EVER do I come here again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886170;893260;16;2;0;1;0;0;2;15/09/14 9:59;1279;NULL;15/08/19 14:29;15/08/19 12:40;Remove extra 5G which was loaded on the 18/08/2015;890919;Call center staff ;***;I am very uphold with how MTN treats their customer's first I asked them to load 1GB of data and they did not do it then I called again they instead loaded 3GB when I called to have it removed the loaded another 3GB of data are you going to expect me to pay for this I don't think so. I want it removed ASAP, your service is **** and you cant swindle the very people that bring you business. I expect a call from you and sort out this mess before I get billed for it;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;195448;893260;16;2;0;1;0;0;2;15/09/10 12:35;1279;NULL;15/08/19 17:09;15/08/19 15:16;SIM CARD INVALID / NO SERVICE;7,70E+12;;***;I have not activated the 2nd of the new sim cards for my contract phones. I have tried to activate it on the numbers stated but there is no answer and when using the options given the calls get cut time after time. I am highly irritated and expect for this to be sorted out ASAP. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;599363;85;16;2;0;1;0;0;2;15/08/21 15:20;1279;NULL;15/08/20 19:48;15/08/20 18:01;bis contract expired;5,71E+12;;***;Please could you respond as to why my account is still being charged for blackberry sevice when that contrsct has expired.<br> I have enquired twice from my account.<br> Thanks<br> Vishaal;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;887357;357;16;2;0;1;0;0;2;15/08/24 8:18;1279;NULL;15/08/23 12:11;15/08/23 10:59;Impossible account;6,81E+12;;***;I have a 3gig data contract, i have never used more or needed to top up. This month according to Vodacom i have a R2600 bill and have used more than double my available data. I have saved all the devices data usage messages and it does not exceed the given 3GB of data. I am willing to pay for an extra 3GB data bundle, but not the per MB rate in which I was billed. Why is it that everybody is complaining about data? I hope we can come to an agreement on the matter.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;889110;204;21;2;0;1;0;0;2;15/08/31 9:47;1279;NULL;15/08/27 14:15;15/08/27 12:28;Bad Service;*** 084;momentum;***;I opened an investment with this company over the phone in March 2015 and we agreed that they would debit my account on the end of the month and that hasnt been happening instead they went into my account on the 25th and my account ends up in lots of arreas and I decided to cancel this investment. They were only able to take one instalment of R500. Since cancelling this investment they have been giving me a runaround telling me to send them a whole lot of documents including my bank statement, ID copy, proof of address and many other documents which they didnt ask for when I app**** over the phone to payout R280.00 which is even less than what I paid to them. I've sent these documents many times and it's been a month now and each time they keep saying I must send an ID copy and when I send an ID copy they want me to send a proof of address and when I send it they will be asking for something else and then they will go back to asking for the ID and vice versa. I am very upset and I have written emails to them to say I wasnt happy about their service but its pointless. I've already spent over the R280 that they are going to pay out just to do this runaround. <div><br></div><div><em>(Supplier name changed from Momentum Retirement Administrators to Momentum by Hellopeter.com)</em></div> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;891279;893260;16;2;0;1;0;0;2;15/09/15 10:53;1279;NULL;15/09/02 15:19;15/09/02 13:34;Tablet faulty bad service of MTN all over;7,31E+12;MTN;***;In April we submitted my son's tablet for repairs for the 3rd time Mtn Riverside Mall the advisor took down the cell no of the faulty device and never my cell no as she said that the no was on my form. No one phone call from them to tell us that the device was fixed or back till today. In August the 1st to call was their attorney's MBD Inc with the outstanding amount of R2 580.96 for account arrears as we did not pay our account and did not make use of the Mtn service because we did not have a device. When we raised the complaint the lady rep**** you have a contract with us no matter if the device is working or not, you have to pay for it. Now we are blacklisted for this. The service is terrible and MTN will never see me again !!! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894362;623;14;2;0;1;0;0;2;15/09/16 9:42;1279;NULL;15/09/04 14:12;15/09/10 12:23;Inspection before delivery;;Staff;***;Bought a head board nd bed base from Coricraft Clearwater Mall, on the day of delivery the fitup dimension were wrong and no one was aware of since it part of their show room furniture after 3 weeks of waiting;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894463;353;5;2;0;1;0;0;2;15/09/14 12:33;1279;NULL;15/09/10 16:54;15/09/10 15:14;*******;6,11E+12;Consultant;***;Took out decoder insurance on both decoders. Went in today as one was faulty, told that 3 months had not elapsed so not covered. Have you ever heard of such nonsense? I was told it would cost R600.00 for a refurbished decoder. I took insurance so that I would not have to pay if something went wrong, I have to sit with broken decoder for a few more weeks because of this. I was not clearly informed about a 3 month waiting period, this is a *******. I have been a loyal subscriber for many years, this leaves a bad taste. Not happy ! <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;410244;945;21;2;0;1;0;0;2;15/09/16 9:10;1279;NULL;15/09/15 13:46;15/09/15 11:51;Clientelle is a *******;6,90E+12;company ;***;I am livid with the service at clientelle, How may times must a person explain that a policy you are deducting for is for my late Mother. Are you that desparate for money? My father wants this policy cancelled and all premiums refunded. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;352576;26;9;5;0;1;0;0;5;15/09/23 11:32;1279;NULL;15/09/22 16:02;15/09/22 14:13;Thank you Lesedi;OT***6;Lesedi Mashashane;***;Attitude is EVERYTHING! Lesedi has a can do attitude and a manner that is so comforting - especially when dealing with something like insurance!!!<br> <br> Awesome experience!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;676687;699972;25;2;0;1;0;0;2;15/09/29 10:30;1279;NULL;15/09/23 14:40;15/09/23 13:11;High Charges with no explaination;GC01144;Carin Beukes;***;I requested a collection of goods- Fomo-Trays (Take Away containers) from JHB to be delivered in Volksrust(Mpumalanga). I have requested a similar collection previously within this month. The quantity of goods was less by 3 then, however same product and size to the one I requested a collection for this time around. On the current waybill I have been charged 4 times more than the previous Waybill for the same product and measurement per box . I would accept a difference of about R300. The previous waybill was R334.80 and the current waybill R1462.82. This is a huge difference, I need an explanation for this.<br> <br> Sindi;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870304;28;1;2;0;1;0;0;2;15/09/30 11:24;1279;NULL;15/09/29 15:52;15/09/29 14:05;INCOMPETENCY REGARDING VERIFICATION;5,71E+12;BUSINESS BANKING;***;TWO YEARS AFTER I VERIFY BY BUSINESS ACCOUNT, I HAD TO DO IT AGAIN. END OF AUG/BEGINNING SEP 2015 I WENT INTO THE BANK AND FILL IN ALL THE FORMS AND HAND IN ALL THE DOCUMENTS - SITTING AND WAIT FROM 09H00 TILL 11H30 - DUE TO LACK OF PERSONNEL. NOW AGAIN - 29 SEPT - THE INTERBANK DOES NOT WORK AND GIVE THE MESSAGE AGAIN THE THE ACCOUNT IS NOT VARIFIED. NO WAY THAT YOU CAN PHONE AND FIND OUT WHAT THE PROBLEM IS - NOBODY XCAN HELP.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;747289;23;1;2;0;1;0;0;2;15/10/02 7:30;1279;NULL;15/10/01 12:06;15/10/01 10:11;Account not close;8,80E+12;call centre;***;I recieved money about 2months ago and when I tried to widraw it i couldn and then I called the call centre where I was told my account was not active so I ahve to either open another account or transfer money to another account .I asked the lady helping that if they can activate my account just for that day so that I can transfer money after that day they can deactictivate it again.and she agreed I did the transfer and to my surprise this account seems to be activate I keep getting statement.and I c there are charges as well.I am so NOT HAPPY WITH STANDARD BANK.ONE OF THE REASON Y I CHANGED FROM THEM.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;591693;28;1;2;0;1;0;0;2;15/10/02 12:22;1279;NULL;15/10/01 16:16;15/10/01 15:03;Disgraceful Customer Relations;6,01E+12;;***;I am so disappointed with Absa. I don't even know where to start with my THREE year battle with inefficient, uncaring, unsympathetic and often absent staff. The worst part is that the staff love to pass the buck to someone in another department whom you cannot communicate with because there are no contact numbers for these departments. I have posted on Hello Peter a year ago and was promised that what happened to me this month would never happen again. Well it did. I have been patient and I have given them many chances to put things right but no-one cares and no-one is accountable so I have finally given up and will now close my personal and business accounts with Absa and will NEVER recommend this bank to anyone ever. There is no point in anyone phoning me to try to correct the problems and I have lost faith in you all.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;248782;353;5;2;0;1;0;0;2;15/10/17 9:08;1279;NULL;15/10/06 13:35;15/10/06 11:49;Endless Issues: Lets pass the bark;8,30E+12;Call Centre Consultants;***;I called the Call centre and spoke to a Thandeka who advised that i must pay R740 before the 4th of October. I paid the R740 and my services were disconnected and called in again for them to be reconnected. All i got was an apology and was advised that the issue will be escalated to DCC. Till to date I never received a call till my services were disconnected. I called and spoke to Tebogo on 06/10/2015 ***-i75. The consultant placed me on hold for over 10min to check my acc and when she got back she advised that she apologizes for the incorrect information given by the previous consultants, I need to pay R814.14 and not R740. \Sir you need to pay a short fall of R152.36 and a re-connection fee. I went mad. Why must I pay for someone else incompetence? I am sorry sir the is nothing else I can do and I was transfer and cut off to DCC.<br> <br> I received an e-mail on the 29th Sep that I need to pay R29.50 from a Magda Vermulen and the consultant has no clue who that is. I am now with no connection and a consultant who did not give a damn even after realizing and acknowledging fault.<br> <br> Who is the fool? Me!!<br> <br> 23:56 cut off"""

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Replies (1)
UniPIN
UniPIN's reply03 Aug 2015, 11:21
Official
Hello TheRakoon,

Vodacom's network was down and it affected all service for USSD and for sms. The issue affecting products who utilize Vodacom's platform wasn't just unique to UniPIN.

we understand the immense frustration this caused and we would like to apologize for the inconvenience to our customers because of this.

the systems are back up and running and you should be able to redeem your UniPIN,

regards