MT
Magrietha T
1 reviews | Active since Feb 2015
10 Feb 2015, 16:48
Unipin no statement and late payment to Landlord
Various emails was send to Bernard at [Email Removed] from Unipin to request a statement of electricity purchased by the tenant. He did not respond to the emails. I phoned Bernard (Cell no ***) many times, he made a promise to arrange for a statement and that the money paid by the tenants less 15% transaction fee will be paid over to me, the landlord. The Landlord needs to pay the Municipal account. I think it is not unreasonable to request a statement and to know when Unipin will make payment to the landlord.
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UniPIN's replyOfficial
10 Feb 2015, 16:55Hello mivantonder,
We do not have a Bernard working for UnIPIN and we suspect you are confusing UniPIN with the actual private metering company who is in business with the landlord.
When a customer buys a UnIPIN, we obtain a token from the private utility and pass this straight back to the customer. We do not get involved in the commissions the private company earns or pays to a landlord.
we will contact you shortly to explain and try and put you in touch with the relevant parties who should be helping you.
regards
UniPIN
We do not have a Bernard working for UnIPIN and we suspect you are confusing UniPIN with the actual private metering company who is in business with the landlord.
When a customer buys a UnIPIN, we obtain a token from the private utility and pass this straight back to the customer. We do not get involved in the commissions the private company earns or pays to a landlord.
we will contact you shortly to explain and try and put you in touch with the relevant parties who should be helping you.
regards
UniPIN
UniPIN's reply10 Feb 2015, 16:55
Official
Hello mivantonder,
We do not have a Bernard working for UnIPIN and we suspect you are confusing UniPIN with the actual private metering company who is in business with the landlord.
When a customer buys a UnIPIN, we obtain a token from the private utility and pass this straight back to the customer. We do not get involved in the commissions the private company earns or pays to a landlord.
we will contact you shortly to explain and try and put you in touch with the relevant parties who should be helping you.
regards
UniPIN
We do not have a Bernard working for UnIPIN and we suspect you are confusing UniPIN with the actual private metering company who is in business with the landlord.
When a customer buys a UnIPIN, we obtain a token from the private utility and pass this straight back to the customer. We do not get involved in the commissions the private company earns or pays to a landlord.
we will contact you shortly to explain and try and put you in touch with the relevant parties who should be helping you.
regards
UniPIN