1 reviews | Active since Oct 2016

21 Mar 2017, 20:35

Unable to process request

<p>Been trying the hold day to load the token but not going through. I have a baby and now I am sitting in the dark. Sent an sms to the 43471 but its not going through. I am new to this but this service is pathetic!!!</p>

0
Replies (1)
UniPIN
UniPIN's reply22 Mar 2017, 09:51
Official

hi Rehana

The reason why your voucher will not work is because you used the wrong meter number. Your meter number ends with 615 and you used 165. Unfortunately once a token has been generated, we cannot reverse it. Please contact your service provider for assistance.

Best regards,