GM
Gratious M
1 reviews | Active since Mar 2013
11 Sept 2015, 09:54
Total frustration 2 weeks to get electricity
It's been 2 weeks and we haven't gotten our electricity. <br> First email sent: Sunday, September 6, 2015 9:03 am It's been 8 days now and we haven't received our electricity, and we are demanding our money back as we can not wait to get what we paid for.. We have called your Call Centre and its so embarrassing that even your agents don't seem to have a clue on what's happening.Serial No: *** Serial No: *** Serial No: *** We need our electricity urgently or else refund us our R300. Shirley Madihlaba\wrote:Apologies for the inconvenience
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UniPIN's replyOfficial
11 Sept 2015, 15:50Hello Gratious,
Hi Gratious
thank you for your query. I do apologise forthe wait, but we have been having endless issues with your service provider. Finally I see that the problem has been resolved and that the token were sent. Thank you for your patience
Hi Gratious
thank you for your query. I do apologise forthe wait, but we have been having endless issues with your service provider. Finally I see that the problem has been resolved and that the token were sent. Thank you for your patience
UniPIN's reply11 Sept 2015, 15:50
Official
Hello Gratious,
Hi Gratious
thank you for your query. I do apologise forthe wait, but we have been having endless issues with your service provider. Finally I see that the problem has been resolved and that the token were sent. Thank you for your patience
Hi Gratious
thank you for your query. I do apologise forthe wait, but we have been having endless issues with your service provider. Finally I see that the problem has been resolved and that the token were sent. Thank you for your patience