Token not recieved

Item: UniPIN
Rating: 2
Author: Nontu J

on the 21st of Feb 2015 I purchased a R200 Unipin voucher from Caltex, however when I SMS the voucher I get the below message.<br> 'PLEASE DO NOT RESEND YOUR REQUEST. There is a problem at your electricity supplier. Your token will be sent to you as soon as the problem is resolved'<br> and this was on Saturday already.<br>

Helpful (0)

Replies (1)

UniPIN's replyOfficial

23 Feb 2015, 16:12

Hello non2jali@,

We are unable to obtain a token from Protea Metering due to your account being in arrears. Please liaise with them. Once settled, we will be able to process your token:

----------------------------------------
ONLINE VENDING ERROR
ClientID TerminalID
*** ***
Date
2015-02-21 08:26:16
Description
Error

An amount of R 966,57 is outstanding on account 132531. Please purchase for more than this amount.

regards

UnIPIN

UniPIN's reply23 Feb 2015, 16:12

Official