1 reviews | Active since Mar 2015
teribble sevice and lack of feedback
On the 10th February I bought a voucher at a BP garage I Midrand and when I got home the voucher was used .<br> <br> Went to the garage the following day ,then called unipin who said they will investigate ,they got back to me saying its prepaid meters .<br> <br> Bought another voucher which worked fine which clearly indicates that the problem is with the voucher.<br> <br> I called again on Thursday spoke to Mohammed who was the supervisor on duty ,he advised he will call back on Friday with feedback and he has not called <br> <br> back since .<br> The call was given to Mxwell who works at prepaid meters and he said ehe would investigate and get back to me .<br> two weeks later ater not hearing a reponse he comes back with the same lame excuse thats does nto resolve anything .<br> im fed up now seriously.these people treat customers like dirt .
You will need to log the complaint with Prepaid Meters as we have explained to you, Unipin was not at fault here.
We have no control over the token we delivered to you that we obtained from Prepaid meters. We did however managed to get a senior person from Prepaid meters to call you and will assist with the token they generated.
Thanks and regards,
Unipin
You will need to log the complaint with Prepaid Meters as we have explained to you, Unipin was not at fault here.
We have no control over the token we delivered to you that we obtained from Prepaid meters. We did however managed to get a senior person from Prepaid meters to call you and will assist with the token they generated.
Thanks and regards,
Unipin
