Supplier issues again. Tired of this excuse

Again I get the issue with supplier please don't resend. I contacted protea meters who say their is still an issue between unipin and them. I had this issue on the 17/7 and 10 days later it is still not sorted. If it was dstv or Sabc I would be understanding. But this is our electricity. This is shocking business. I cannot accept that this is how you operate. My meter number is *** sort this out please. Am now sitting with no electricity for the 2nd time in 10 days due to your systems. As well as you never followed up on my last complaint