CP
Chantelle P

1 reviews | Active since May 2015

10 May 2015, 17:07

Problem redeeming unipin voucher

I purchased unipin electricity this morning and have been trying to redeem the voucher but i only get an error message saying system failure. As a result i don't have any electricity at home. Is there any other way of redeeming the voucher? meter no: ***

0
Replies (1)
UniPIN
UniPIN's reply10 May 2015, 18:58
Official
Hello PELSERCHANTELLE,

The service provider for Vodacom is down so it is affecting each and every request we are getting in from customers who are trying to redeem a UnIPIN from a Vodacom cellphone.

Please retry your request from a MTN or CellC phone, this should go through.

We are awaiting feedback as to when the issue will be restored with Vodacom,

regards

UniPIN