PIN NOT ACCEPTED

I purchased units via PayCity on Tuesday 4 August and have tried to load them on my meter. Neither my free units nor the additional units were accepted. I had to log a call with the municipality who decided the fault lay with my meter, however, we purchased another token last night via our online banking which was accepted, thus eliminating the problem being with the meter.<br> The council is unable to assist in supplying contact details to have the tokens replaced or the problem resolved.<br> The amount spent on the tokens was quite large and I would appreciate resolution as soon as possible.