OFFLINE FOR MORE THAN 12HOURS AND COUNTING.

Bought a R 500 uniPIN voucher on 09/10/2015 @ 18:27. Followed the recharge instructions as provided, just to receive a message stating \Your electricity supplier is currently offline. Please DO NOT resend your request. Your token will be processed as soon as your supplier is back online."It is now the 10/10/2015 08:35 and still no token has been received. How is it possible to live with a electrical supplier that is this incredibly and unbelievably *********** at seeing to this problem which arise time and time again???? Utterly disgusted and furiously irritated with such incompetence!!!"""