SC
Simon C

1 reviews | Active since Feb 2013

28 Jul 2015, 18:34

not receiving token

Not receiving token on unipin voucher. About to run out of electricity. Unipin says it's a problem on City Power's side. City Power says they're not responsible. <br> <br> Please help. Electricity about to run out. <br> <br> Hefcom Meter number ***

0
Replies (1)
UniPIN
UniPIN's reply29 Jul 2015, 10:51
Official
Hello Simcoles81,

for some reason, when we ask for a token from City Power, they respond with the following error:

Response Code: 100
Description: Location is not a service point. (2002) - *** @ DEFAULT METER STORE (***)

you should be able to get City Power to have a look at your account and they should be able to clear this so that we can process the token and obtain it from City Power for you,

regards

UniPIN

Best regards,