JW
Johan W

1 reviews | Active since Jan 2011

10 Oct 2015, 08:07

Not receiving activation pin

I purchased a unipin voucher. Sent sms <br> Got feedback that eskom is offline. Then later i sent support sms got feedback that you have not received a request on that pin. Resubmitted and got an sms syaing its a duplicate request. Sent several support requests via sms and no reply. I bought R500 worth of electricity and I have no electricity at home and no support number to call.

0
Replies (1)
UniPIN
UniPIN's reply14 Oct 2015, 23:58
Official
Hello cwal****,

We had a look at the system and unfortunately cannot find a request using your cellphone as a reference. Please can you send an e-mail to *** along with your meter number so we can investigate