No token received !

Bought R100 voucher, sms'ed voucher PIN... NO token. <br> <br> E-Mail them and get this response...<br> <br> Good day<br> <br> Unipin has been deactivated from vending Prepaid meters, for enquiries call ***<br> <br> Kind Regards<br> <br> I have 6 units left and need electricity!<br> <br> I'm sitting with the voucher in front of me. Please someone help!