1 reviews | Active since Apr 2014
No SMS or response???
<p>Bought a R250 unipin voucher to recharge the meter at home. Been waiting for over an hour already and no SMS yet?? Come on guys, is there no support to assist me as per your "Contact us is there is a problem" process?????</p> <p> </p> <p>Serial number of voucher - ***</p> <p>Meter number - ***</p> <p> </p> <p>I have also just recharged with R100 and that went through but was only given 19kw????</p> <p>Please resolve this asap.</p> <p> </p> <p> </p>
Hi Wesley
Thank you for your mail. I have had a look at your request and the sms has been sent as I noticed in one of your new request you used the token numbers. I have resend you you your sms.
In response to the other voucher, you have moved into a higher tariff price. The municipality has a step tariff, which means the more electricity you buy, the more you pay for it. This R100 has now moved you into a higher price bracket. Please check the municipality website on how the tariff works and the pricing thereof
Hi Wesley
Thank you for your mail. I have had a look at your request and the sms has been sent as I noticed in one of your new request you used the token numbers. I have resend you you your sms.
In response to the other voucher, you have moved into a higher tariff price. The municipality has a step tariff, which means the more electricity you buy, the more you pay for it. This R100 has now moved you into a higher price bracket. Please check the municipality website on how the tariff works and the pricing thereof