never use this again

<p>I bought a voucher for electricity through a nedbank atm and followed the steps on the voucher. It said I will receive an sms with the token. The SMS never came. I contacted support and got a reply from Shirley M. immediately. She asked me to provide the voucher no, activation key and meter number which I did. After that I havent heard again from her. I send 4 or 5 emails but no reply even after a days.</p>