MF
Marc F
1 reviews | Active since Mar 2009
13 Dec 2015, 05:28
left in the dark
I've been waiting over 12 hours for my electricity voucher to come through, no reply zero, zilch, nada. Sent email and SMS still nothing. This always seems to happen each time I request electricity its a long major fight to get any feedback. Why are their no emergency numbers printed in the slip, unless you know the service is bad and don't want the calls
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Replies (1)
UniPIN's replyOfficial
14 Dec 2015, 11:11Hello jpftgf,
Hi Marc
Thank you for your enquiry. Your token was generated and sent. the issue could have been network related. However, I have resend the voucher to your cellphone. Please note that you can contact us on ***. Our call center operates from 8am till 8pm Mon to Fri and till 5pm on Weekends. regards Unipin
Hi Marc
Thank you for your enquiry. Your token was generated and sent. the issue could have been network related. However, I have resend the voucher to your cellphone. Please note that you can contact us on ***. Our call center operates from 8am till 8pm Mon to Fri and till 5pm on Weekends. regards Unipin
UniPIN's reply14 Dec 2015, 11:11
Official
Hello jpftgf,
Hi Marc
Thank you for your enquiry. Your token was generated and sent. the issue could have been network related. However, I have resend the voucher to your cellphone. Please note that you can contact us on ***. Our call center operates from 8am till 8pm Mon to Fri and till 5pm on Weekends. regards Unipin
Hi Marc
Thank you for your enquiry. Your token was generated and sent. the issue could have been network related. However, I have resend the voucher to your cellphone. Please note that you can contact us on ***. Our call center operates from 8am till 8pm Mon to Fri and till 5pm on Weekends. regards Unipin