NT
Nomthandazo T

1 reviews | Active since Feb 2015

14 Feb 2015, 12:33

Irritated & Appalled

I bought 6 unipin vouchers amounting to 200 since Wednesday as I was having problems when loading them . I got the same error message: My electricity supplier has a problem. This is since Thursday. I have emailed the support department and even send an sms to 43471 but i still do not have my vouchers to upload my electricity.There is no call centre number and these people only respond after ages and with no solution.<br> <br> I have been sitting without electricity of this useless unipin service. I am so irritated and appalled by this service provider. I need some out there to please come back to me with my voucher numbers as I can't live without electricity for 3 days now.<br>

0
Replies (1)
UniPIN
UniPIN's reply16 Feb 2015, 10:19
Official
Hello NomthiThebe,

whenever we try and obtain your tokens, the service provider returns an error and they have advised us that its due to a problem with your account.

They advised us that in order for you to be able to obtain a token, you will need to get in touch with them first.

Here is a link to the service provider's contact details;

http://www.sleepafrica.com/electricity_contact.php

thanks and regards

UnIPIN