DR
Dawn R
1 reviews | Active since Oct 2014
03 Oct 2015, 07:51
Insufficient funds
I have bought electricity to the value of R400 through internet banking. The amounts went off my account but when I sms to redeem the voucher, I keep getting a message saying insufficient funds!!!!!??? How is that possible??
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UniPIN's replyOfficial
15 Oct 2015, 00:10Hello Dawn1987,
This usually occurs when your service provider includes charges to your account. This can be any service charge or a charge made by the body corporate that they are trying to recover. In your case the charge is higher than the R400 that you purchased. You can contact your service provider which is Prepaid Meters on *** to find out what the charge is for
This usually occurs when your service provider includes charges to your account. This can be any service charge or a charge made by the body corporate that they are trying to recover. In your case the charge is higher than the R400 that you purchased. You can contact your service provider which is Prepaid Meters on *** to find out what the charge is for
UniPIN's reply15 Oct 2015, 00:10
Official
Hello Dawn1987,
This usually occurs when your service provider includes charges to your account. This can be any service charge or a charge made by the body corporate that they are trying to recover. In your case the charge is higher than the R400 that you purchased. You can contact your service provider which is Prepaid Meters on *** to find out what the charge is for
This usually occurs when your service provider includes charges to your account. This can be any service charge or a charge made by the body corporate that they are trying to recover. In your case the charge is higher than the R400 that you purchased. You can contact your service provider which is Prepaid Meters on *** to find out what the charge is for