KL
Kgosana L

1 reviews | Active since Dec 2014

03 Feb 2015, 18:33

Faulty voucher

I have bought a voucher from some of your agent in Pretoria west. I receive the error message -3- from the meter box every time I try to recharge. I have send a serial number to both your email and your SMS number but to these stage I had no respond from. Your service is annoying. The serial number for the voucher is ***. Please please help

0
Replies (1)
UniPIN
UniPIN's reply04 Feb 2015, 10:37
Official
Hello kgosi@violet,

We will engage with Ideal prepaid who supp**** us with your token and help resolve the matter for you.

One of our agents will be in touch with you

regards

UniPIN