1 reviews | Active since Mar 2013
Compliant
I paid R500,00 on Saturday, 16 April 2016 to top-up my prepaid electricity which is now almost depleted and still have not received any token to recharge my electricity meter at home. I lodged a complaint with the vendor and still have not recieved or have been able to retrieve my top-up electricity token. I then bought another UNIPIN from a garage for the same amount which also gave me the same problem, I'm now at the verge of being left in the dark and still no tokens recieved, additionally I find myself R1000,00 out of pocket for a service not recieved after paying for it. <br> How can I get help from this organization called UNIPIN or an alternative prepaid vendor than this 'middle man'?
Thank you for your enquiry. I had a look at your meter number and have only found one transaction for the 20/04/2016 for R500. The last transaction prior to that was on the 10/04/2016. Please can you send me your other voucher and I will make sure it gets processed. All I need is the serial number of the voucher which starts with 0001. You can mail me on ***
Best regards,
Thank you for your enquiry. I had a look at your meter number and have only found one transaction for the 20/04/2016 for R500. The last transaction prior to that was on the 10/04/2016. Please can you send me your other voucher and I will make sure it gets processed. All I need is the serial number of the voucher which starts with 0001. You can mail me on ***
Best regards,