DM
Deliwe M
1 reviews | Active since Feb 2016
15 Feb 2016, 07:22
Codes not received, its been 2 days already!!!
I purchased 2 x R 100 unipins on 13 February 2016, its the 15th of February I still haven't received my tokens. This service is pathetic, how do you remain off line for two days? what is being done about this? While you were enjoying your weekend, I have been taking cold showers !! sort this out, I am not asking for free electricity, just simply demanding a service I paid for...
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UniPIN's replyOfficial
15 Feb 2016, 14:27Hello DMokone,
Hi Deliwe
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
Hi Deliwe
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
UniPIN's reply15 Feb 2016, 14:27
Official
Hello DMokone,
Hi Deliwe
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.
Hi Deliwe
Thank you for your mail. We understand your frustrations, but understand that the issue was not with unipin, but rather with your service Provider Prepaid Meters. They had technical issues on their system this weekend, that prevented us from getting your token details. I have send your details to Prepaid Meters and someone will get in touch with you.