TS
Tracey-Ann Shanahan
1 reviews | Active since Nov 2015
12 Nov 2015, 17:09
BAD SERVICE!
Unipin Electricity claims to make life so easy by online recharging.... NOT so!! After paying and sending an SMS to them with bank details and reference... they just dont get back to you as promised!! I had to phone THEM and waited ages after the cell and landline numbers werent answered :( Then when I eventually got through I was told they would have to first check the bank account for the payment before I could be sent the voucher.... I had smsd a good 30 mins before (as per their instructions) and obviously no one was bothered to check the phone for customers SMS's :( SO disappointed in this shocking service.... prepaid electricity is supposed to make life easier?
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UniPIN's replyOfficial
12 Nov 2015, 17:33Hello traceys1,
As per our discussion, Mr Prepaid is simply a merchant of ours that sell unipin vouchers. The issue's experienced should be related to them. I trust that you will find that the suggestion I offered a much more easier experience
As per our discussion, Mr Prepaid is simply a merchant of ours that sell unipin vouchers. The issue's experienced should be related to them. I trust that you will find that the suggestion I offered a much more easier experience
Best regards,
UniPIN's reply12 Nov 2015, 17:33
Official
Hello traceys1,
As per our discussion, Mr Prepaid is simply a merchant of ours that sell unipin vouchers. The issue's experienced should be related to them. I trust that you will find that the suggestion I offered a much more easier experience
As per our discussion, Mr Prepaid is simply a merchant of ours that sell unipin vouchers. The issue's experienced should be related to them. I trust that you will find that the suggestion I offered a much more easier experience
Best regards,