Uphauling service from ultra liquors bloemfontein in andries pretorius.

I received the most pathetic service at ultra liquors bloem in andries pretorius street. And it wasn't the first time. On their fridge annabel sparkling wimr was R150 for 2.When i get to the till they say they cant give at that price as its not the real price. The acting manager/superviso Ultra Liquors Surgeo Janthan could not be bothered and said that is the old price. Its completely unacceptable for such as a consumer i have rights as well.i await feedback. After no feedback from ultra, i managed to get their provional manager Steve Steenberg. Who promised to call me back with feedback atill nothing from him and his phone is now not going through. What kind of service is this?