Ultra liquors DO NOT DELIVER ONLINE ORDERS AND **** THE CONSUMERS

On the 25th of August i went onto the Ultra Liquor online site to shop as i always do, i wanted to purchase a case of Chivas Regal, when I eventually found it, I discovered that it is actually costing R2 for a case of 6 bottles, that was the advertised price on their website, i then order the case as well as other things for delivery the same day. My delivery was scheduled for anytime between 4pm to 6pm, just before 4 i call the delivery guy to find out when he will be making delivery to me as i wanted to step out, he then advised me that he is waiting just for an invoice otherwise the case of chivas, mayfair and absolut vodka are already in the delivery car, he will make his way to me shortly. About half an hour later, i received a call from a lady called Yolanda Adams, she stated that she will have to take the case of the Chivas out of the delivery car because it was billed at R2 and that is not the right price, i advised her that it was advertised online on the Ultra website for R2, it was still advertised for that price when she was calling and they all saw that, she then advised that she will talk to the manager and get back to me. Later on, i get a call from the delivery guy that he is outside and he only brought the Mayfair and Absolut Vodka as well as the receipt with a R2 coin and on the receipt they manually wrote that the chivas case is out of stock. The week before that i made an online order to Ultra as per usual and they were apparently out of stock for Gordons but i was never advised that, the delivery guy came and delivered everything else and informed me that the Gordons is out of stock and it was written ‘credit’ on the receipt. A week later, one of the Ultra liquors Newton Park staff called me that they will be delivering the bottle of Gordons to me but for the Chivas it was not done like that. I then contacted the head office to report this and i spoke to the receptionist and explained what happened and she advised that she will speak to the Regional manager and took my contact details advising that she will get the regional manager to call me. Earlier that same day i made another 2 orders with the Chivas as well as Pushkin Vodka, i never received the other deliveries at all. I called the Head Office 3 times that week and NO ONE ever called me about this matter. I will also be going on black twitter as well as the consumer ombudsman about this matter, Ultra dealt with this matter inconsistency and *******ly, they went against the consumer protection act and i hate the fact that they have been literally dodging me every since, for a huge and reputable company like them, this needs to be heard.