USN south africa SUCKS! Waste of customers time and blaming customer for their lack of competence!

If I could give less than 1 star, I sure would!

Never ever purchase from USN south africa!

It is now day 3 where I am being messed around by USN, promises of delivery where nothing happens, not even a phone call. Tried contacting their management and even them don't seem to care about their customers!

My first time purchasing from USN website and I doubt I will do it again. What a mess around! I get message friday it will be delivered, so I arrange to make sure I'm home all day. I get a message in the morning that they outside for delivery, I go there but there's no one there! I phone them and turns out they at wrong address! So the person informs me that they will deliver the afternoon between 1pm and 5pm. I say fine. I wait! At 4:45pm I call them again ... apparently now I'm told it might come monday! So I wasted my whole day waiting for a delivery and the couriers didn't even bother to call me to say plans have changed!

Monday I get an email from USN online to insult me and tell me it's my fault! That because apparently the "suburb" was put mistakenly as "Cape" that them not being able to phone me and confirm address, that it was my fault! That them telling me that it will be delivered Friday afternoon, yet NOT pitching up and me wasting my day waiting, is my Fault! That them again NOT calling me and telling me it will have to be returned, is my fault!

And Now after informing me again on Monday that it will be delivered between 8am and 5pm ... AGAIN NO SHOW!!

Today, day 3 ... again promises of delivery via sms again ... but not a word of response from their management, no appologies, no solutions, no care at all.

Never buy from USN south africa!