1 reviews | Active since Jul 2016

18 Jun 2017, 05:25

Safety seal missing

<p>I bought a few tubs of whey protein about a month ago and put it away in storage, upon opening one of the tubs i found the safety seal missing, i find this very concerning as i dont know if or how the product was tampered with, how do i go about getting this sorted out as I've thrown away my receipt and the retailer wont take back a product that is "opened" and without a receipt. </p> <p>Please assist me in resolving this</p>

0
Replies (3)
Ultimate Sports Nutrition
Ultimate Sports Nutrition's reply19 Jun 2017, 10:33
Official

Hi

Can you please send us the batch number, where and when you bought it approximately etc. Is it Bluelab 100% Whey or another whey? I picture of the tub would be ideal too. It would be best to email all of this to our customer care line *** and the lady would then handle it from there. Thank you, USN SA

's update07 Jul 2017, 14:45
Reviewer Update

Excellent customer service from USN in resolving this

Ultimate Sports Nutrition
Ultimate Sports Nutrition's reply07 Jul 2017, 14:52
Official

Hi

Thank you for your feedback. If you have any issues in future feel free to email us on ***.

Regards

USN SA