AG
Anika G

1 reviews | Active since Feb 2017

20 Apr 2020, 21:52

Terrible

At first I was really excited to get this company to assist me in my maternity leave claim, then a lot of back and forth due to documentation etc being in the incorrect surname (my fault) HOWEVER, once that was fixed and my documentation submitted I hardly received any feedback. UIF has not paid me, so I logged onto uFiling and see that they are awaiting documentation FROM day 13 of the second month of this year (my maternity leave started in December just before Christmas) still. I was first advised that UIF is not paying due to a glitch in the system not showing my application. My Maternity leave has now ended, I am in a huge amount of debt and UIF Services are not not even responding to my emails. I have read their reviews on here before, but hoped it would be a far better experience... Sadly it was just disappointing.

0
Replies (2)
UIF Services (UIF Consultant)
UIF Services (UIF Consultant) 's reply21 Apr 2020, 04:47
Official
Hi Anika, the department of labour have to scan the forms in, I cannot do that. There are people who have tried to do it themselves and seem to also have the problem. I am doing my best. I have responded to ALL email on maternity, and am trying my best to keep up now that Covid is also around.

UIF Services (UIF Consultant)
UIF Services (UIF Consultant) 's reply21 Apr 2020, 05:04
Official
i have emailed you.. Found your email in junk, so i do apologise