SS
Samantha S
1 reviews | Active since Aug 2020
31 Aug 2020, 11:23
No reply to emails
I would be a little weary of just signing up with this agency.I have signed up and have not received the assistance I thought I would. The reason I made use of the service that Kate offered was because I thought she would be able to assist by having people in the labour department that could help if necessary but this is unfortunately not the case. The service that is offered is basically what you can do yourself on the UIF portal and nothing extra so what exactly are we paying for. I have also asked for assistance with my credits and I just never receive a reply back and this is extremely frustrating. We are all under immense pressure and just a little bit of courtesy would be appreciated in these very trying times
Helpful (0)
Replies (5)0
Replies (5)
UIF Services (UIF Consultant) 's replyOfficial
01 Sept 2020, 01:36Hi Samantha, I have also been under a lot of pressure due to the department of labour not getting back to me fast enough. I also made sure your claim was approved, and yes i will be doing the continuation. To say i have not assisted you is not correct. I made sure your claim was approved and paid.
UIF Services (UIF Consultant) 's reply01 Sept 2020, 01:36
Official
Hi Samantha, I have also been under a lot of pressure due to the department of labour not getting back to me fast enough. I also made sure your claim was approved, and yes i will be doing the continuation. To say i have not assisted you is not correct. I made sure your claim was approved and paid.
UIF Services (UIF Consultant) 's replyOfficial
01 Sept 2020, 01:36I received your email on the 26th August to ask me if i was going to do the request for payment. Yes i have not rep****, but i will be doing this for you. I will try and find out what credits you have left, but cannot always get that answer straight away.
UIF Services (UIF Consultant) 's reply01 Sept 2020, 01:36
Official
I received your email on the 26th August to ask me if i was going to do the request for payment. Yes i have not rep****, but i will be doing this for you. I will try and find out what credits you have left, but cannot always get that answer straight away.
UIF Services (UIF Consultant) 's replyOfficial
01 Sept 2020, 01:38Herewith proof actually that i did reply.
You can maybe email <********@labour.gov.za>She may be able to tell you the %
You can maybe email <********@labour.gov.za>She may be able to tell you the %
UIF Services (UIF Consultant) 's reply01 Sept 2020, 01:38
Official
Herewith proof actually that i did reply.
You can maybe email <********@labour.gov.za>She may be able to tell you the %
You can maybe email <********@labour.gov.za>She may be able to tell you the %
UIF Services (UIF Consultant) 's replyOfficial
01 Sept 2020, 01:39With regards for the 28 days – I will request payment for UIF, and have set the payment request for next month around the 11th or so to submit for next payment on your profile. I will do this for the next 3 payments, and then you take over.
This was emailed on the 14 August.
This was emailed on the 14 August.
UIF Services (UIF Consultant) 's reply01 Sept 2020, 01:39
Official
With regards for the 28 days – I will request payment for UIF, and have set the payment request for next month around the 11th or so to submit for next payment on your profile. I will do this for the next 3 payments, and then you take over.
This was emailed on the 14 August.
This was emailed on the 14 August.
UIF Services (UIF Consultant) 's replyOfficial
01 Sept 2020, 01:51And going back on all the emails. I did all the follow ups and ccd you in them, so you could see i had done them. So no I actually did more than what you stated above. I followed up and did the application for you.
UIF Services (UIF Consultant) 's reply01 Sept 2020, 01:51
Official
And going back on all the emails. I did all the follow ups and ccd you in them, so you could see i had done them. So no I actually did more than what you stated above. I followed up and did the application for you.