Disappointed and Frustrated

Disappointed and Frustrated. It's been a month since I paid for the service. I submitted all the required documents and even followed up to find out if all was in order but no response. I have sent few emails requesting feedback on my application and I'm still waiting for response, even till today. I read the reviews today and saw that if you have a ufiling account, you will be requested to give your login details but I was never I asked for this even though I stated on the contract that I had ufiling account. My frustration is that I don't know whether my application was sent through to DOL or not and I can't follow up when I don't have this information. I am even more concerned now because of the ufiling account issue. I would never recommend this service to anyone because it's emotionally consuming and yet you have paid your hard earned money for the service. The silence is too load to ignore. Totally unprofessional.

Kate, kindly let me know whether my application has been submitted or not and I will take it from there. I hope you understand my frustration. Thank you